CMA : Front Office
Study concepts, example questions & explanations for CMA
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Example Questions
Example Question #1 : Cma
To keep record of calculations, the calculator requires:
An electronic connection to the network
Connections to a spreadsheet
Access to the internet
A paper tape
a photocopier
A paper tape
A calculator requires a paper tape in order to keep records of calculations.
Example Question #1 : Office Policies And Overall Reception Environmental Upkeep
Which of the following characteristics of professional behavior can be described as the ability to perform one's job duties to set standards?
dependability
competence
compassion
responsibility
integrity
competence
Competence is the ability of an individual to perform ones job duties to set standards. Competence is a vital characteristic of professional behavior.
Example Question #2 : Front Office
Which of the following is true regarding the termination of patient care via the physician?
each of the given answers is correct
the patient must be allowed a reasonable period of time to find alternative medical care
patient care can only be terminated if there is just cause
None of the given answers is correct
the patient must be notified in writing via certified mail that care has been terminated
each of the given answers is correct
The following statements are true regarding the termination of patient care via the physician: patient care can only be terminated if there is just cause, the patient must be notified in writing via certified mail that care has been terminated, and the patient must be allowed a resonable period of time to find alternative health care.
Example Question #3 : Front Office
Which of the following is not required when scheduling an appointment?
Purpose of visit
Patient's full name
Home and work telephone number
Patient's employment status
all of the given answers are required
Patient's employment status
When scheduling a patient appointment, it is necessary to obtain the patient's full name, telephone number where the patient can be reached, and the purpose of the visit. It is not necessary to determine the patient's employment status when scheduling an appointment.
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