CPA Business Environment and Concepts (BEC) : Technology Process Management
Study concepts, example questions & explanations for CPA Business Environment and Concepts (BEC)
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Example Questions
Example Question #1 : It Governance
Which of the following statements is correct regarding IT governance?
A primary goal of IT governance is to balance risk versus return over IT and its processes.
IT goals should be independent of strategic goals
IT governance requires that the Control Objectives for Information and related Technology (COBIT) framework be adopted and implemented
IT governance is an appropriate issues for organizations at the level of the board of directors only.
A primary goal of IT governance is to balance risk versus return over IT and its processes.
Risk management is one of the primary goals of IT governance, as the inevitable risks inherent in IT must always be balanced against the potential returns associated with an IT infrastructure.
Example Question #12 : Technology Process Management
An IT governance framework should answer all of the following questions except:
What does IT return to the business
How the IT department functions
What key metrics does management need
Will the IT system be asthetically pleasing
Will the IT system be asthetically pleasing
IT governance is more focused on the operations and implementation of IT, rather than cosmetic approaches to systems.
Example Question #1 : Process Management
Which of the following methods would be most effective for a company that wants to reduce its rate of defective products?
Six Sigma
Sensitivity analysis
Variable costing
Break-even analysis
Six Sigma
Six Sigma is a quality improvement program that uses metrics to evaluate the achievement of goals. Improving current processes for reducing defective products is a big component.
Example Question #2 : Process Management
Unlike business process reengineering, business process management:
Seeks incremental change
Increases the financial risk associated with change
Seeks radical change
Has a longer implementation time
Seeks incremental change
Business process management seeks incremental change by tweaking the existing process and design.
Example Question #3 : Process Management
Which of the following is not a disadvantage of outsourcing?
Quality of service
Security issues
Language barriers
Risk mitigation
Risk mitigation
Non core functions to one business become critical for companies providing outsourcing services thereby reducing risk exposure in the event an issue arises.
Example Question #4 : Process Management
Performance of quality assurance occurs in which of the following processes?
Implementation
Authorization
Close
Planning
Implementation
Quality assurance takes place in the implementation process after the standard of quality has been defined.
Example Question #11 : Technology Process Management
Organizations with one-piece flow manufacturing environments that are experiencing bottlenecks in production are most likely to develop strategies associated with:
Just in time management
Demand flow manufacturing
Lean manufacturing
Theory of constraints
Theory of constraints
The theory of constraints says that organizations are impeded from achieving objectives by the existence of one or more constraints.
Example Question #6 : Process Management
Of the following, which is not a key component of IT used in modern business?
Decision support systems
All of these are key components
Management information systems
Accounting information systems
All of these are key components
Among other systems, the following are critical for modern IT infrastructure.
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