About Me

I have worked as a developer, tester, analyst, project manager and process improvement specialist for three large insurance and financial companies for 30+ years. I have trained employees on the use of many applications, including Microsoft Windows, Excel and Word. I have a Bachelor of Science in Correctional Counseling, and a Master of Science in Business Computer Information Systems. In my last position, I was a member of the organization's Software Engineering Process Group (SEPG), whose job was to train and assess project teams in practices to improve their information technology projects. I was also the product owner for a Document Configuration Management system using SharePoint, where I defined requirements, worked with the developers on implementing the requirements, tested the system, worked on the production implementation, and trained the project managers on its features. Finally, I am the go-to person for my friends and family when they have questions related to technology, and I would like to be that person for you! I'm enthusiastic about technology and helping others understand how they can make better use of the tools they use every day, but I will do it in an easy way to make things less complex for you. I have been tutoring on another platform for two and a half years, and have received excellent reviews from my students.

Education & Certifications

Tutoring Subjects