Therapeutic Communication Practice Test

A 52-year-old client is in a dialysis clinic and becomes angry during a discussion about fluid restrictions. The client has a history of missed appointments due to work demands and says loudly, "You nurses don’t get it—this is impossible!" The client’s fists are clenched and breathing is rapid. Which action demonstrates effective therapeutic communication?

A 22-year-old client is in an outpatient surgery center awaiting a procedure and says, "I’m scared I won’t wake up." The client has a history of panic attacks and is breathing quickly. How should the nurse address the client’s statement?